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Hosting

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Our servers have: 4 Intel Xeon processors at 3.4 GHz each (total 13.6 GHz), 4GB RAM + 8GB backup, SCSI drives with backup drive, Linux CentOS operating system.
Yes, we transfer all your website files for free without losing any data. Fill out the transfer request form through our customer service center.
We need: 1) Website control panel details (URL, username, password), 2) Domain control panel details (URL, username, password) to point DNS to our servers.
Hosting account details are delivered within 30 minutes of completing payment. Design projects take 3 days for preview, and development time is as agreed.
High-spec servers, top security, 24/7 support via tickets and live chat, 30-day money-back guarantee, various plans, daily/weekly/monthly backups, Arabic control panel, official registered company.
Yes, you will get rid of this problem. We have highly experienced server specialists, continuous monitoring, high-spec fast servers, and guarantee 99.9% uptime.
Yes, we provide automated backup: daily, weekly, and monthly on additional drive inside server, plus monthly external backup on dedicated backup servers. We guarantee no data loss.
No, but we provide many free programs and forums in the control panel that you can install yourself easily. Design and custom programming are available as paid services.

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